When you get a refund
- Damaged, incorrect or incomplete item: reported within 7 days of delivery; after we verify the issue, if a replacement or exchange is not possible or you prefer a refund.
- Item unavailable or price shown in error: if we cannot supply the item at the price you ordered, you get back everything you paid.
- Prepaid order cancelled by us: the full amount you paid.
How refunds are paid
Refunds are sent by bKash or Nagad to the number you paid from. For cash-on-delivery orders, we send it to a bKash or Nagad number you give us. Please include your order number when you contact us.
Import items ("Ships from Amazon")
Import items are ordered from the supplier after you pay. Contact us as soon as possible if you want to cancel. If the supplier cannot fulfil the order, we refund the full amount you paid.
Contact
Phone / WhatsApp: 01511414354 · Email: [email protected]